Invitation to the event – Mediatel Data contact center

Invitation to the event – Mediatel Data contact center

We are pleased to invite you to an event where we will present the Mediatel Data Contact Center, designed to meet the needs of modern businesses and provide comprehensive support for your communication processes.
🗓 When: December 12, 2024, from 10:00 AM to 2:00 PM
📍 Where: Etra Lecture Hall, Bukovžlak 101, Celje

  • All services of the contact center: Call management, email, chat, and SMS communication, as well as social media integration.

  • Ticketing system: Comprehensive tracking of customer requests with integrated CRM.

  • Interactive analytics: IVR, call distribution, call monitoring, and reports for performance optimization.

  • Bot automation & real-time assistance: Using bots to automate conversations and supervisor support for agents during calls.

  • Video assistant & agent and team management: Interactive video support for customers and optimized management of your teams.

  • WEB RTC communication and API integrations: Seamless integration with existing systems for enhanced connectivity.

  • Proof of concept: Option to purchase under the “Proof of Concept” model – try before you buy!

Why attend?

We will present innovative solutions that will enhance your customer satisfaction and optimize your business processes. After the event, we invite you to join us for a pleasant gathering with snacks, where you can network and share experiences.

Reserve your spot and join us to discover the future of business with the Mediatel Data Contact Center.

We look forward to your visit!

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