• Novatel d.o.o.

Video assistant

It is a fully integrated solution that provides your clients with support in your personalized virtual remote environment. It is easy to use for both the receivers and, most importantly, your clients. The application can be used without any prior installations on any smart mobile device.

No1

Remember instances when the transit to the client takes longer than the service being provided.

Through secure and reliable technology, your receivers can choose between the client’s front and rear camera, capture screen recordings, or record the session for verification purposes.

Do you want affordable, fast, and highly professional IT support?

With the help of the VIDEO ASSISTANT, we provide guided assistance from our top experts through a secure connection.
This way, we guide you in servicing, resetting, and performing general updates on all your devices.
In doing so, we ensure high-level professional support without long wait times, all while reducing costs.