{"id":3570,"date":"2024-12-13T15:00:51","date_gmt":"2024-12-13T14:00:51","guid":{"rendered":"https:\/\/novatel.si\/2024\/12\/13\/novatel-dogodek-kontaktni-center-mediatel-data\/"},"modified":"2024-12-26T22:09:36","modified_gmt":"2024-12-26T21:09:36","slug":"novatel-event-mediatel-data-contact-center","status":"publish","type":"post","link":"https:\/\/novatel.si\/en\/2024\/12\/13\/novatel-event-mediatel-data-contact-center\/","title":{"rendered":"Novatel event – Mediatel Data contact center"},"content":{"rendered":"

On Thursday, December 12, 2024, Novatel d.o.o., in collaboration with its partner Mediatel Data<\/strong><\/a>, successfully organized an exclusive event at the Etra conference room in Celje. The event was dedicated to presenting the latest solutions for optimizing and enhancing customer experiences in contact and call centers<\/strong>, attracting numerous experts and companies from various industries.<\/p>\n<\/div>

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Innovative solutions for more effective communication<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>

The event provided an insight into the key features of an innovative contact center platform that enables the management of all communication channels<\/strong> in one place. We presented solutions for integrating calls, emails, chats, SMS, and social media, allowing organizations to enhance efficiency, reduce response times, and boost customer satisfaction.<\/p>\n<\/div>

Event highlights:<\/strong><\/p>\n<\/div>